Dinevate Voice · 16 languages

The call is only
the beginning.

Book a table. Plan a catered event. Suggest an extra. Send a delivery on its way. Dinevate Voice connects the conversation to your restaurant, including the calls that come after an order is placed.

Illustrative restaurant telephone beside a kitchen pass
Dinevate VoiceExample conversations
Hear Dinevate Voice0:00 / 0:09
Conversation transcriptVoice replies only · Scripted example
  1. Guest

    “I just placed an order. Can I remove the wings?”

  2. Voice

    “I found your order, and it can still be changed. Remove the wings and keep everything else, right?”

  3. Guest

    “Yes, please. Everything else stays the same.”

  4. Voice

    “Done. The wings are removed, and the difference is being refunded to your original payment method.”

Example of an eligible placed phone order. The change and its payment adjustment stay connected.

01

Book the table

Check availability, book a reservation and update an existing booking against your restaurant’s party-size and scheduling rules.

02

Start the catering plan

Capture the event date, guest count and catering needs in your restaurant’s workflow, with estimates and deposit invoices when configured.

03

Suggest the right extra

Offer a relevant addition using your menu and order history. You control whether upselling is enabled, and can review accepted suggestions.

04

Get delivery moving

A paid Voice delivery order can trigger driver dispatch through your configured delivery service. The call connects to the work of getting the meal there.

05

Answer “Where is my food?”

Look up the placed order and share its current preparation or delivery status, including driver status and an arrival estimate when available.

06

Keep loyalty in the order

Guests can earn and redeem eligible loyalty points through Voice checkout. The phone order belongs to the same restaurant relationship.

07

Make saved cards useful

Returning guests can use their saved cards in secure checkout. Voice connects the caller, their customer details and the payment step.

08

Edit an order already placed

Find an eligible placed phone order, update its items and choices, and handle the price difference through payment or a refund.

09

Cancel an eligible order

Check whether a placed phone order can still be canceled, apply the cancellation and handle the related refund. Your order-change rules stay in control.

Voice has separate pricing. Available capabilities depend on your menu, restaurant settings and enabled services.

Try Voice with your menu

A familiar voice

Speak their language.
Keep the order moving.

Welcome guests in 16 languages on the same phone line. Voice follows the conversation when they switch languages, from the first question to the final order.

Your menu. Their words.

Menu choices, order changes and checkout stay connected to the same restaurant, whichever language your guest uses.

Hear it with your menu

Available now

Automatic language switching

  • Hello.

    English

  • Hola.

    Spanish

14 more languages

Available now

Order naturally in your preferred language. Voice listens, replies and keeps your menu choices together.

  • Arabic

    العربية

  • Bengali

    বাংলা

  • Chinese

    中文

  • French

    Français

  • German

    Deutsch

  • Hindi

    हिन्दी

  • Indonesian

    Bahasa Indonesia

  • Italian

    Italiano

  • Japanese

    日本語

  • Korean

    한국어

  • Portuguese

    Português

  • Russian

    Русский

  • Turkish

    Türkçe

  • Vietnamese

    Tiếng Việt

Regional options include Arabic, Brazilian and European Portuguese, and Mexican and European Spanish. Ask us about the languages your guests speak.

The same restaurant, before and after checkout.

Voice can use the menu, customer account, booking calendar and order record to move a request forward. A returning caller can ask about the meal already on its way, or change an eligible phone order they have just placed.

01

Your menu and service rules

Required choices, priced extras, relevant upsells and reservation availability follow your restaurant’s setup.

02

Your regulars, recognized

Customer lookup connects returning callers with order history. Loyalty and saved cards remain available through secure checkout.

03

A placed order you can work with

Voice can check status, connect paid delivery orders to dispatch, and edit or cancel eligible placed phone orders with the payment difference handled.

04

Your team, still in control

Set answering hours, upselling, order-change rules and staff transfers. Catering requests reach the same workflow your team uses for follow-up.

Discuss Voice pricing and setup →

Let’s look at your restaurant

See how the pieces fit.

Bring your menu, your questions and the way you work. We’ll walk through the setup with you.

Request a demoSee pricing