How To Quit Grubhub And Keep Customers Happy

Learn how to transition from Grubhub while keeping your restaurant customers satisfied using Dinevate's Online Ordering System.

Professional restaurant kitchen with chef preparing delicious food

Get your professional restaurant website with online ordering in just 5-7 days.

Facing the Grubhub Dilemma

Many independent restaurant owners find themselves caught in the Grubhub cycle, relying heavily on third-party platforms to manage online orders. While these platforms offer convenience, they also come with high commission fees that eat into profits. Imagine owning a restaurant where you could keep the full margin of your sales while still offering a seamless online ordering experience. This is where Dinevate's Online Ordering System comes into play.

Understanding the Impact

Relying on Grubhub can be costly. High commissions, lack of direct customer relationships, and limited control over the ordering process are just a few challenges. Independent restaurants often struggle to compete with chains that have their own systems. By not addressing these issues, restaurants risk losing both revenue and customer loyalty.

Transitioning to a Direct Online Ordering System

Step 1: Assessment - Use the AI Restaurant Analyzer to understand your current online presence and identify areas for improvement. This tool provides a comprehensive analysis and actionable recommendations in under 60 seconds.

Step 2: Set Up Your Online Ordering System - With Dinevate, you can create an efficient online ordering system that's mobile-optimized and integrates seamlessly with your restaurant operations. This system allows you to own your customer data and reduce reliance on third-party platforms.

Step 3: Promote Your New System - Use Dinevate's Email Marketing Automation to inform your customers about your new ordering process. Offer incentives for ordering directly through your restaurant website.

Step 4: Monitor and Adjust - Continuously use insights from the AI Restaurant Analyzer to refine your strategy and ensure customer satisfaction.

Why Traditional Solutions Fall Short

Many restaurants attempt to manage online orders through multiple third-party platforms without realizing the hidden costs. These solutions often require technical expertise and offer limited customization, leading to a disjointed customer experience.

How Dinevate's Online Ordering System Excels

Dinevate's Online Ordering System provides a comprehensive solution that integrates with your existing operations, offering real-time order management and secure payment processing. Unlike third-party platforms, it allows you to maintain customer data ownership and significantly reduces costs associated with high commission fees.

Success Stories: Real-World Implementation

Consider a small Italian bistro that switched from Grubhub to Dinevate's system. They saw a 20% increase in direct orders and improved customer satisfaction by offering personalized promotions through email marketing. This transition not only saved costs but also strengthened customer relationships.

Getting Started

Ready to make the switch? Begin by using the AI Restaurant Analyzer to assess your current situation. Prepare your team for the transition and set clear expectations. With Dinevate, you'll see results quickly, including improved margins and happier customers.

Soft Call-to-Action: Ready to see how this could work for your restaurant? Start with our free AI Restaurant Analyzer to understand your current situation and identify opportunities for improvement.

Modern restaurant online ordering system showcasing easy mobile ordering

Modern online ordering system that makes it easy for customers to order from your restaurant

Frequently Asked Questions

How can I transition from Grubhub to my own system?+

Start by assessing your current online presence with the AI Restaurant Analyzer, then set up Dinevate's Online Ordering System for a seamless transition.

What are the benefits of using Dinevate's Online Ordering System?+

It offers lower costs, customer data ownership, and integrates seamlessly with your restaurant operations.

How does Dinevate help with customer retention?+

Dinevate provides tools like Email Marketing Automation to keep customers informed and engaged with personalized offers.

What are the hidden costs of using Grubhub?+

High commission fees and lack of control over customer data are significant hidden costs of using Grubhub.

Can I still offer delivery without Grubhub?+

Yes, Dinevate's Delivery Management App allows you to manage and optimize your delivery operations independently.

How quickly can I see results after switching to Dinevate?+

Many restaurants see improved margins and customer satisfaction within weeks of implementing Dinevate's solutions.

What support does Dinevate offer during the transition?+

Dinevate provides comprehensive support, including setup assistance and ongoing technical support to ensure a smooth transition.

How does the AI Restaurant Analyzer work?+

The AI Restaurant Analyzer offers a free, comprehensive analysis of your restaurant's online presence, identifying areas for improvement and providing actionable recommendations.

Success Stories from Restaurant Owners

Troy Pizza owner testimonial

“Dinevate helped us triple our online orders!”

— Dogan D., Troy Pizza

+322%
Online Orders
+41%
Returning Customers
BigZ Pizza owner testimonial

“It's so easy to use Dinevate, it improved our sales!”

— Big Z, BigZ Pizza

+52%
Online Orders
+35%
Order Volume

Is Your Restaurant Missing Hidden Revenue?

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Fully Automated
$2,847 Avg. Revenue Found
60 Second Analysis

Competitor Intelligence

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Revenue Opportunities

Discover untapped revenue streams with specific dollar amounts and implementation strategies.

Market Visibility

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+67%

Average Visibility Increase

$2,847

Avg. Monthly Revenue Found

68/100

Average Optimization Score

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Information Disclaimer: The information on this page may not be regularly checked and could contain outdated or incorrect details. For the most accurate and up-to-date information, please contact us directly.