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Careers / Jobs Page

Add a careers page to your restaurant website where job seekers can apply for open positions. List the roles you are hiring for, ask custom screening questions, and get notified the moment an application comes in.

What the Jobs Feature Does

Hiring great staff is one of the toughest parts of running a restaurant. The Jobs feature gives you a free, simple way to attract applicants from your own website — no third-party site fees, no friction.

Once you turn it on:

  • A "Jobs" link appears in your restaurant website's navigation menu.
  • A public /jobs page is created where job seekers can fill out a short application.
  • You list the positions you are hiring for (Server, Cook, Manager — whatever you need).
  • You can add custom questions to screen applicants up front.
  • Every time someone applies, you get an email (and optionally an SMS) with their info — and the applicant gets a confirmation email automatically.

Heads up: Job applications are delivered as email notifications, not stored in a separate dashboard. Make sure your notification email is set up correctly so you do not miss any applications. There is no resume file upload at this time — applicants share their info through the form fields you configure.

Getting to the Jobs Settings

  1. Open a browser and go to dinevate.com
  2. Log in with your restaurant account.
  3. Go to your Merchant Dashboard.
  4. In the sidebar on the left, click "Jobs".

You land on the Jobs Settings page.

Tip: You can also press ⌘K (or Ctrl+K on Windows) anywhere in your dashboard and search for "Jobs" under the "Catering & Events" category.

A Note for Multi-Location Restaurants

If you have multiple restaurant locations under one Dinevate account, Jobs settings are managed from your main location only. The same Jobs page is shared across all your locations, but applicants can pick which location they are applying to.

If you open Jobs from a child location, you will see a message that says "Jobs settings are managed from your main restaurant location" with a "Go to {your main restaurant name}" button. Use the starred main location in the location picker.

Step 1 — Turn On the Jobs Page

  1. In Jobs Page Settings, find "Enable Jobs Page".
  2. Flip the switch on.
  3. As soon as you turn it on, more options appear: Page Content, Available Positions, Custom Questions, and Notification Settings.

Once enabled, a "Jobs" link is added to your restaurant website's navigation menu and the public /jobs page becomes visible.

Note: If your restaurant is set to Online Ordering Only mode, the public Jobs page is hidden no matter what — visitors going to /jobs will be sent to your ordering page instead.

Step 2 — Page Content (Title and Description)

This is the headline at the top of your Jobs page.

  • Page Title — If left blank, defaults to "Join Our Team". Other options: "We're Hiring!", "Work With Us", "Open Positions".
  • Page Description — Optional paragraph below the title to introduce your team and what makes your restaurant a great place to work. Example: "At Mario's, we treat our team like family. We offer flexible hours, free shift meals, and a supportive crew. Come grow with us."

A good description sells the role just like a good menu item description sells a dish.

Step 3 — Available Positions

This is the list of roles you are hiring for. Job seekers will pick from this list when they apply.

  1. Type a position name in the input field. Examples: "Server", "Line Cook", "Dishwasher", "Host", "Bartender", "Manager", "Delivery Driver".
  2. Click "Add" (or press Enter).
  3. The position appears as a removable badge.
  4. Repeat for each role you want to list.

You can add up to 50 positions. Click the X on a badge to remove a position.

Tip: Keep position names short and standard. "Server" is better than "Front-of-house service team member". Make it easy for job seekers to find what they are looking for.

Step 4 — Custom Questions (Optional)

Custom questions let you screen applicants up front so you do not waste time interviewing the wrong people.

  1. Click "Add Question".
  2. Fill in:
    • Question Text — What you want to ask. Examples: "How many years of restaurant experience do you have?", "Are you available to work weekends?", "What hours can you work?"
    • Answer Type — Choose one:
      • Short Text — One-line answer (good for short responses)
      • Long Text — Paragraph answer (good for "tell me about yourself" style questions)
      • Dropdown — A list of options the applicant picks from
    • Required — Check the box if applicants must answer it
    • For Dropdown answers, fill in "Options (comma-separated)" with the choices. Example: "Yes, No, Maybe" or "Morning, Afternoon, Evening, Late Night".
  3. Repeat to add more questions. You can add up to 10.

Click the trash icon on any question to remove it.

Tip: Three to five well-chosen questions is the sweet spot. Too many and applicants drop off; too few and you do not learn enough.

Step 5 — Notification Settings

This is how you find out that someone has applied. Set this up carefully — if you skip it, applications could be lost.

Email Notifications

  1. Switch on "Email Notifications".
  2. Enter the Email Address that should receive applications.
  3. You can add more than one email (e.g., owner + GM + HR) by clicking "Add email".

SMS Notifications

If you want a text message alert too:

  1. Switch on "SMS Notifications".
  2. Enter your Phone Number.
  3. You can add more than one phone number by clicking "Add phone number".

The SMS is a quick alert — "New job application from {name} for {position}. Check your email for full details." The full application details always go to the email address.

When everything looks right, click "Save Jobs Settings" at the bottom.

What Job Seekers See

Your public Jobs page lives at yourdomain.com/jobs (or /restaurants/{your-restaurant-id}/jobs on your Dinevate subdomain).

The page shows your custom title and description at the top, then a clean application form with these sections:

  • Select Location (only if you have multiple locations) — Cards to pick which restaurant they want to apply to.
  • Personal Information — First Name, Last Name, Email, Phone Number (all required).
  • Position — A dropdown of the positions you listed.
  • Additional Information — Your custom questions.
  • Submit Application button.

If you have no positions listed yet, the page shows "No positions are currently available. Please check back later." — so always make sure you have at least one position added before you advertise the page.

What Happens When Someone Applies

The moment a job seeker hits Submit Application, three things happen automatically:

  1. You get an email with the subject line "New Job Application - {position} - {first name} {last name}". The email includes the applicant's contact info, the position they applied for, and any answers to your custom questions.
  2. You get an SMS (if you turned it on) — a short alert telling you to check your email.
  3. The applicant gets a confirmation email with the subject "Application Received - {your restaurant name}" so they know it went through.

The applicant sees a success message: "Your application has been submitted! We'll review it and contact you if there's a match."

Important: Applications are not stored in a separate dashboard. Treat your notification email like an inbox — file or follow up on each one.

Quick Tips and Best Practices

  • Set up notifications first. Without an email address, applications cannot reach you. This is the single most important step.
  • Use specific, friendly position names. "Friendly Server (Weekends Required)" attracts better-fit applicants than just "Server".
  • Sell your restaurant in the description. Mention shift meals, tip share, hours flexibility, growth opportunities — anything that makes your spot stand out.
  • Use 3-5 custom questions to filter for fit. Common ones: experience level, availability, transportation, why they want to work for you.
  • Check your email regularly. The best candidates often apply to many places at once — fast replies win them.
  • Promote it. Drop your jobs link on Instagram, in your Google Business profile, and on a sign by the host stand. See the Social Media guide for posting tips.

Need Help?

If something is not working or you have a question, head to your Support Center in the dashboard sidebar and create a new case. Our team will get back to you fast. The full process is covered at the bottom of the Getting Started guide.